Privacy policy

Last updated: 23/10/2025

Olive & Bean is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information you provide to us when using our website, oliveandbean.co.uk.

1. Information We Collect
We collect two types of information:

a) Information You Provide Voluntarily
When you contact us via our website (for example, through a contact form or email), we may collect:

Your name
Email address
Phone number (if provided)
Any other details you choose to share in your message

This information is collected only for administrative purposes, such as responding to enquiries or providing requested information.

b) Technical Data Collected Automatically
When you visit our website, certain technical information is collected automatically to help improve site functionality and security. This may include:

Your IP address
Browser type and version
Device type and operating system
Pages visited and time spent on the site

This data is used for website performance monitoring, troubleshooting, and cybersecurity. It does not identify you personally.

2. How We Use Your Information
We use your personal information to:

Respond to your enquiries or requests
Manage and improve our website and services
Ensure website security and prevent misuse

We will never sell, rent, or share your personal data with third parties.

3. Legal Basis for Processing
We process your personal data based on:

Your consent — when you choose to provide information voluntarily.
Our legitimate interests — in maintaining website functionality and ensuring its security.

4. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once it is no longer needed, it will be securely deleted.

5. Data Security
We are committed to ensuring your information is secure. Appropriate technical and organisational measures are in place to prevent unauthorised access, disclosure, alteration, or destruction of your data.

6. Your Rights
Under data protection laws (including the UK GDPR), you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

If you wish to exercise any of these rights, please contact us using the details below.

7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Olive & Bean LTD
Email: info@oliveandbean.co.uk
Address: 17-19 Clayton Street, Newcastle Upon Tyne, NE1 5PN

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Please check back periodically to stay informed.